alan_bateson Posted July 23, 2014 Share Posted July 23, 2014 Hi there,I am a kickstarter backer. I did have an account on the old forums but I haven't been on it much. I tried to access the forums today but it wouldn't let me in and when I clicked the forgot password button, it didn't recognise any of my details. So it left me no choice but to create a new one because I saw somewhere it said it may have been deleted for not using it much. Link to comment Share on other sites More sharing options...
Admin Posted July 23, 2014 Share Posted July 23, 2014 Password resets were sent out a few months ago when the new board version was set up. The old usernames needed to be entered all lowercase and deleting underscore characters [they're fine to use here, though you can use spaces instead of underscores on this board -- but that login difference was needed due to the conversion requirements].Anyhow, no worries -- I switched your backer status, access, and previous posts over to your new account, and deactivated your old one.You can go to your User COntrol Panel to change your display name, settings, and other details now.Welcome back to the board Link to comment Share on other sites More sharing options...
alan_bateson Posted July 23, 2014 Author Share Posted July 23, 2014 Thanks for that. Feels good to be back. Link to comment Share on other sites More sharing options...
Hinterland Raphael van Lierop Posted July 24, 2014 Hinterland Share Posted July 24, 2014 Glad to have you back! Link to comment Share on other sites More sharing options...
dave_hatton Posted August 9, 2014 Share Posted August 9, 2014 Hi there Admins - I have a similar problem...I've created a new forum account just now (i don't THINK I had an old one?) and I'm a kickstarter backer ($110 CAD digital tier) and wasnt sure if I actually needed to sign up via some way else so my rewards are linked to my profile? Also, I think I should have Alpha access? Sorry, I would have sorted this earlier, but there's been a huge family emergency over the past 6 months or so - i imagine I may have missed the relevant updates etc!Hope you can help?Really looking forward to the game Dave Hatton (my e-mail address used on this forum is the same for kickstarter if you need it?) Link to comment Share on other sites More sharing options...
Admin Posted August 9, 2014 Share Posted August 9, 2014 Hi there Admins - I have a similar problem...I've created a new forum account just now (i don't THINK I had an old one?) and I'm a kickstarter backer ($110 CAD digital tier) and wasnt sure if I actually needed to sign up via some way else so my rewards are linked to my profile? Also, I think I should have Alpha access? Sorry, I would have sorted this earlier, but there's been a huge family emergency over the past 6 months or so - i imagine I may have missed the relevant updates etc!I've deactivated your old forum account, and switched the status and access levels (including the private alpha testers section) to this new one for you. Link to comment Share on other sites More sharing options...
dave_hatton Posted August 11, 2014 Share Posted August 11, 2014 Ah thank you very much! Much appreciated - I'm sure it must be a pain doing that for people!Thanks Dave Link to comment Share on other sites More sharing options...
paloNJ Posted August 22, 2014 Share Posted August 22, 2014 Hey There, I am having a similar issue. Trying to figure this out.. not sure what to do. I am a kickstarter backer, and should have beta access starting today (aug 22) . I'm not sure if my account has been linked to my backer status/badge/etc . Hopefully you can help straighten this out..Thanks in advance. Link to comment Share on other sites More sharing options...
vincent_cutillas Posted August 22, 2014 Share Posted August 22, 2014 Hello Everybody,I think I made the same mistake as some other backer in here. Could you please deactivate my old account and switch the status to this one? Very sorry for bothering you guys. Link to comment Share on other sites More sharing options...
andrew_walker Posted August 22, 2014 Share Posted August 22, 2014 Yes, another one here!I have just registered for the first time here and I am a backer with beta access ($40 tier) so I was wondering how to get the beta today and then thought I might have to register here..If someone could help me out so I can get playing then I'd be very grateful! Thanks! Link to comment Share on other sites More sharing options...
Admin Posted August 22, 2014 Share Posted August 22, 2014 The email and game access are being set up as we speak, so you should hopefully receive the instructions very soon. Link to comment Share on other sites More sharing options...
paul_marshall Posted August 23, 2014 Share Posted August 23, 2014 Same story here as a few comrades above... might have had a previous account, but my details weren't recognised and so I've created myself a new account so I can report a bug I spotted in the version made available today/yesterday (depending on your point of view).When you get a chance, please would you link me up to my backer status and, if necessary, deactivate any previous version of me.Thanks!Edit: no sooner posted than I sudden appear to be granted backer status. Thanks for that! I guess just deactivating any previous version of me would be the only outstanding thing. Link to comment Share on other sites More sharing options...
Admin Posted August 23, 2014 Share Posted August 23, 2014 no sooner posted than I sudden appear to be granted backer status. Thanks for that! I guess just deactivating any previous version of me would be the only outstanding thing. Already done 8-) Link to comment Share on other sites More sharing options...
paul_marshall Posted August 23, 2014 Share Posted August 23, 2014 Thanks muchly. Have a cookie! Link to comment Share on other sites More sharing options...
moretti Posted August 23, 2014 Share Posted August 23, 2014 hi impossible for me take a steam key "Keys are temporarily exhausted for this product"i haveLong Dark ($40-$80 Tier Alpha Access)sorry for my bad english :oops: Link to comment Share on other sites More sharing options...
nils_nahooy Posted August 23, 2014 Share Posted August 23, 2014 Hi there,I am a kickstarter backer. I did have an account on the old forums but I haven't been on it much. I tried to access the forums today but it wouldn't let me in and when I clicked the forgot password button, it didn't recognise any of my details. So it left me no choice but to create a new one because I saw somewhere it said it may have been deleted for not using it much.I'm having the same issue, just made a new account because I was unable to log in using the method described in the e-mail. :? Link to comment Share on other sites More sharing options...
remus Posted August 23, 2014 Share Posted August 23, 2014 You should've received an email yesterday, which tells you what to do...Go here: www.intothelongdark.comAt the top right is a red button. Click it and follow the instructions. However, I tried redeeming my Steam Key earlier today and the humble store told me that keys are temporarily unavailable.Good luck! Link to comment Share on other sites More sharing options...
Admin Posted August 23, 2014 Share Posted August 23, 2014 Hinterland is aware of the Steam issue, and are in the process of having the Steam key issue corrected. As soon as it's fixed, one of the Hoterland devs will likely post here -- or if I hear from the Hinterland team that Steam has fixed the issue, I'll also post the info right away here as well. Link to comment Share on other sites More sharing options...
SubXulu Posted September 23, 2014 Share Posted September 23, 2014 Hi, I am also a Kickstarter backer ($20 tier) . I have tried the instructions that were emailed regarding 'Humble page' but I do not have an entry for this game? I have also emailed info@hinterlandgames.com and have had no reply.Can someone please confirm how I am supposed to receive my steam key please? Link to comment Share on other sites More sharing options...
björn_pfaff Posted October 10, 2014 Share Posted October 10, 2014 I am kickstarter backer too, didnt heard anything from you since july. I dont know, if i had an old forumaccount. I am surprised to hear nothing since july. when do i got my access? Link to comment Share on other sites More sharing options...
bret_hermsen Posted December 3, 2014 Share Posted December 3, 2014 Another Kickstarter backer that never made it on to the old forums. Just hoping to get my Backer group badge Link to comment Share on other sites More sharing options...
Admin Posted December 3, 2014 Share Posted December 3, 2014 Another Kickstarter backer that never made it on to the old forums. Just hoping to get my Backer group badge I deactivated your old forum account, and switched your backer badge to this one Link to comment Share on other sites More sharing options...
chaoservices Posted February 26, 2015 Share Posted February 26, 2015 Looks like this is the place to post when your story sounds just like everyone else's.I backed $25.I registered.Life went on.Something happened while I wasn't looking.The game came out.(And is fun too!)Now I'm back, and trying to makeup for lost time. Link to comment Share on other sites More sharing options...
Ryan CM Posted February 26, 2015 Share Posted February 26, 2015 hello! Could you email us with details on what email address you signed up for on KS? Then we can make sure we have all details in order. info at hinterlandgames dot com Thanks! Link to comment Share on other sites More sharing options...
chaoservices Posted March 5, 2015 Share Posted March 5, 2015 hello! Could you email us with details on what email address you signed up for on KS? Then we can make sure we have all details in order. info at hinterlandgames dot com Thanks!Done. Thanks! Link to comment Share on other sites More sharing options...
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