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      Rules and Guidelines for the Hinterland Forums   07/28/2017

      The Hinterland Forums strive to be a place that is positive, inclusive, welcoming and comfortable. A community where intelligent, entertaining and meaningful conversations can occur. The rules are presented with these goals in mind. Warnings, bans, and lifetime bans are all at the discretion of Hinterland depending on the seriousness of the infraction.
        Rules and Guidelines for the Hinterland Forums No Backseat Moderating Let the moderators do the moderating. Backseat moderating is when people who are not moderators try to enforce the forum rules. If you see a person breaking the rules, take advantage of the Report () button or simply ignore the offensive post(s), thread, or review. Report Posts to Moderators Should you observe a fellow Community member breaking these rules please report the post or item by clicking flag button located on every item, post, and review. Do not do any of the following: Flame or insult other members Bypass any filters Post personally identifiable information (i.e. name, address, email, phone number, etc.) Bump threads Derail a thread's topic Post links to phishing sites Post spam or Re-post Closed, Modified, Deleted Content Repetitively post in the incorrect forum Openly argue with a moderator
      Off-Limit Topics/Replies Do not post any topics/replies containing the following: Porn, inappropriate or offensive content, or leaked content or anything else not safe for work Any discussion of piracy will result in a permanent ban from the Hinterland Community including, but not limited to: Cheating, hacking, game exploits Threats of violence or harassment, even as a joke Posted copyright material such as magazine scans Soliciting, begging, auctioning, raffling, selling, advertising, referrals Racism, sexism, homophobia, or discrimination Abusive language, including swearing Religious, political, and other “prone to huge arguments” threads No support will be given to those using cheat tools, or hacked/pirated copies, and any forum users who discuss pirated/pirating software will be removed. Please note that these guidelines may be edited or added to by Hinterland Studio as needed. If there is something you do not agree with, please email info@hinterlandgames.com

legolegs

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About legolegs

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  1. Question Thread :: Milton Mailbag

    Hello Raphael! I recently saw you twitter rant regarding some steam reviews which are actually more like support requests but without possibility to do support thing. Also in a previous mailbag I did asked you about issues tracker in jira, and you said Hinterland prefers players to use the support portal (and I did ). So my question is: why so many game developers prefer to provide blackhole-like support forms over public issue trackers (like ones e.g. Red Hat and Mozilla have)? Let me clarify and also share my experience and opinion: every time when I reported bugs trough support portal I did received an confirmation email (obviously written by not a robot but by a real person, which was very nice these days). But afterwards it is a blackhole. I can not even check if I already have uploaded a particular screenshot of mine. I can not write "me too" under someone else's report (often this action can make me feel better about my difficulties with a game or software). I believe when an unhappy player leaves negative one-line steam "review" they want their words to do three things: 1) to attract developer attention 2) to be read by other players 3) to stay. Your old jira lacks 1 (at leas it seems so from outside) and partially 2, your support portal lacks 2 and 3, your (or Steam's) hypothetic public issue tracker can do all 123 but does not exist (why?), Steam Review also does all 123 but it is not its purpose.
  2. Dev Diary - March 2019

    Don't worry! There is nothing a good warm cup of Reishi tea could not fix
  3. Question Thread :: Milton Mailbag

    Hello, Raphael! Being a free software user I often use bugtrackers to help developers to improve their software. Unlike most videogames the Long Dark does have public issue tracker [ https://hinterlandgames.atlassian.net/projects/TLDP/issues/?filter=allissues ] where many people including myself do report issues (ex. this one). But I never seen any developer's activity there: no comments, no requests for more info, no closing as resolved/duplicate/invalid/wontfix. The question: is this whole atlassian thingy being actually watched by the Hinterland team? Is it good for the game to write down issues here and to collect debug-mode screenshots?