Support

Administrators
  • Content Count

    1,284
  • Joined

  • Last visited

Community Reputation

163 Pathfinder

About Support

  • Rank
    Pathfinder

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Thanks for your post, musrass! Pressing [F8] should take a debug screenshot. The image file should appear on your desktop as a png with a name along the lines of "screen_(#, #, #)... "
  2. Thanks for your post, Hanki . Your translation is fine, but you are also welcome to post in French if that is more comfortable for you -- most of us speak a little French and are also accustomed to using translator tools! Thanks for letting us know that the sensitivity on your 3rd party Switch gamepad seems overly high when playing The Long Dark. We'll take a look at ways we can improve the experience on Switch-style controllers. If you play on Steam may be able to adjust sensitivity of your controller in Steam Big Picture Mode > Settings > Controller Settings . Your Operating System may also have controller calibration tools and software. Hope that helps! Merci pour votre message, Hanki. Votre traduction est correcte, mais vous pouvez également poster en français si cela vous convient mieux - la plupart d’entre nous parlent un peu le français et sont également habitués à utiliser des outils de traduction! Merci de nous avoir fait savoir que la sensibilité de votre manette de jeu tierce semble trop élevée lorsque vous jouez à The Long Dark. Nous allons voir comment améliorer l'expérience de ces types de contrôleurs. Si vous jouez sur Steam, vous pourrez peut-être régler la sensibilité de votre contrôleur en Mode Big Picture Steam> Paramètres> Paramètres du contrôleur. Votre système d'exploitation peut également disposer d'outils et de logiciels d'étalonnage de contrôleur. J'espère que cela pourra aider!
  3. Thanks for the post! We'll take a look at this item.
  4. Hi InfurlteTurtles, thanks for your post. Are you missing any other save or profile information? Can you tell us when the last time you played these saves was? If you haven't done so recently, we recommend doing a full power-cycle of your console. This should help flush any lingering system issues and prompt your local save folder to re-synchronize with the Cloud. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely. Unplug the console's power cable. Wait 10 seconds. (This step resets the power supply.) Plug the console power cable back in. Press the Xbox button on your console to turn on the Xbox One.
  5. Hi Ninilp, thanks for your post. We don't have plans to add a multiplayer mode -- it doesn't quite fit with type of experience we are trying to build and the technical challenges of trying to add multiplayer to the existing game would be pretty significant. However we've seen quite a few requests for it, and it might be something we consider for a future game.
  6. Thanks for your posts! Right now there isn't much in the way of tools for sharing or exporting Journal Notes, although it's something we've talked about. Thanks for letting us know it's something you'd be interested in!
  7. Post removed. It's fine to disagree about the game, but please keep your posts respectful and on-topic. Negative personal comments are not necessary, helpful, or welcome. This thread has now been locked.
  8. Hi @boy_scout_kevin , can you tell us what platform you play on? (Steam, Xbox One, PS4, etc) For each Day survived, you should have a Daily Log, which you can add a Notes Entry to if you wish by selecting the Day and then clicking over to the Notes tab. Each Note entry does have size limit -- something in the area of 10k characters -- but if you've survived for 20 days you should have 20 different entries you can add notes to, which can add up to a fair bit of space.
  9. Hm... that is very odd. The Cloud should be recognizing locally saved versions should be recognized as the most recent and not touching them. Perhaps there is an issue with the timestamps on the files? If your console is often completely disconnect from both power and the internet, the system clock may be widely out of sync. If possible, try checking that date and time on your console is accurate before your saving your game and shutting down the Xbox One.
  10. There's a few different things going on, but this bug is partly related to systems that adjust position of items when an object they are sitting on is broken down (so they are not left floating in the air).
  11. Hi @mechnoob , thanks for your post. If you haven't yet done so, a good first step for issues like this is to check that your game files are all present and up-to-date. On Steam you can do this easily by Verifying your game files through the Steam Client. You can also try reinstalling the game. So you are aware, there are a variety of conditions that can impact your Survivor's walking speed in the game -- including wind direction, the type of terrain, slope of terrain, how rested your Survivor is, how much weight they are carrying, crouching etc.
  12. Thanks for your post! We're looking at some further optimizations for the Milton/Mountain town region that we're hoping will help with this issue. We don't have a release date for another update at this time, but it's something we're working on and hope to have out soon.
  13. That does sound odd. If you haven't done so recently, we suggest connecting to the internet, then doing a full power cycle of the console, including your powersupply. If there are any lingering system issues that could be interfering with the game, this should help flush them. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely. Unplug the console's power cable. Wait 10 seconds. (This step resets the power supply. ) Plug the console power cable back in. Press the Xbox button on your console to turn on the Xbox One. If your console's harddrive is close to full, it might also be a good idea to clean it up and uninstall any apps or games you aren't using.
  14. Thanks for your posts! We've made some adjustments in the past to waterfall sound, but we've made some changes to audio in the game since then and it's certainly worth another look.
  15. We don't have a an estimate for when the next update will be available, but it's coming!