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      Rules and Guidelines for the Hinterland Forums   07/28/2017

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  1. Thanks for following up! This issue is still on our radar -- it's a little tricky as it doesn't seem to occur on all Windows systems, but we're hoping to have a resolution soon.
  2. Clipping Issues

    Not that we are aware of. We don't generally make requests that content be removed unless there is an issue with IP rights or trademarks. Fortunately, this is not very common.
  3. Thank for your post, @Tbone555 . Most of these are known issues we are looking into, but additional reports and information is appreciated. Can you tell us what system you play on? (Steam, Xbox One PS4, etc). Thrown flares should be effective (although not all the time) at scaring wolves in all gameplay modes, however we'll take a look into this mechanic. Don't forget that a Wolf's behaviour can be influenced by other factors, such as how accurately the flare is thrown, your Survivor's Scent, etc!
  4. Challenge Mode NOT SAVING

    Glad you were able to find your save! We agree that not being able to see a created save isn't expected behaviour -- if this is happening a lot it suggests there is an issue with the game or console. However rebooting the console is a good first step any time someone is seeing strange behaviour with regards to launching the game or creating/find saves, as it can help flush system issues, prompt update checks, etc. Good luck out there!
  5. Thanks everyone for your posts about the Faithful Cartographer achievement! We're locking further comments on this thread - but the discussion will remain visible and we will continue to update the original post if changes or new content are added. If you want to share tips or stories about your experiences related to this achievement, please feel free to create a new post in the Survival Mode discussion area! If you encounter a technical problem or bug and need help, please post in the Technical Discussions area and we will take a look at the issue. Happy mapping!
  6. Multiple monitor support - linux

    Howdy @stratvox! *Technically* the game isn't really set up to support play across multiple monitors and while it should be possible, it tends to be very finicky -- especially if your monitors are not the same size and resolution. However when setting up the launch parameters, you'll likely have better success setting them as arguments on the game exe in the install folder, rather than in the Steam client. Also, in Linux you should have more options for setting window sizes and may have better luck forcing a specific window size via your OS rather than the application, so you could try playing around with those if you haven't yet. Hope that helps!
  7. Challenge Mode NOT SAVING

    Hi @tadamir , thanks for posting, that does sound very odd. If you haven't done so recently, could you do a full power-cycle of your console (turn it off completely and disconnect from power for about a minute) and see if this still occurs? If the problem is still happening, try uninstalling/reinstalling the game. This should ensure you have the very latest version of the game and any missing or corrupted game files are restored. Let us know how it goes!
  8. Soundtrack

    Hi @CalNieDaGtarGuy, glad you like the music in The Long Dark! You should be able to access any soundtracks you have purchased through the Steam Music Library/Player. If you haven't used Steam Music before, you might need to set it up. Steam has an FAQ page with setup and troubleshooting steps here: https://support.steampowered.com/kb_article.php?ref=5460-QTPM-9243 Hope that helps!
  9. Clipping Issues

    Thanks for your post! We'll certainly look around for the issues shown in that clip. Just a heads up -- if you or anyone else finds issues in the game with being able to move outside of the playable area or find sections of terrain that have gaps, please take a debug screenshot (F8) and let us know! Debug screenshots include location information that can help us find the issue more quickly.
  10. Thanks for your post! It sounds like this may be an issue with systems around controller-based controls, and is something we are looking into.
  11. Thanks for the updates, glad you were able to snag that achievement, @jkripper! @nicko and @CGTv , thanks for posting about these issues with location triggers for these areas , we'll take a look at them. At this point, we're going to close off this thread - both because as it's pretty old at this point and the original issues it was created for have been resolved, and also because it's harder to properly track new, similar issues if they are all being posted to the same mega discussion. That said, if you see any issues related to mapping or the Faithful Cartographer achievement, we want to hear about them! Just create a new discussion and we'll take a look. This thread will remain visible if anyone needs to reference it for any reason. Thanks again everyone for your posts!
  12. Thanks for your post. When you say the site won't let you submit a bug, can you describe what you are seeing? Are you getting any error messages when you click the "Create" button at the bottom of the report form? Are you having trouble filling in the report form feilds? (Summary , Rate, Description, Computer Specs ) Just a heads up -- logging in is not currently supported by the Public Bug Database, however you should still be able to submit issues by clicking the large Plus (+) button on the left side of the screen. Existing issues can't be edited, but players are welcome to submit follow-up bugs if they have additional information.
  13. Thanks for your posts and sorry this achievement has been so frustrating! We certainly didn't expect there to be so many challenges with Faithful Cartographer and are still keeping an eye out for edge cases that might prevent players from completing it. In some cases there appear have been issues with save games that predated fixes to this achievements. Unfortunately we don't have a way to inspect console saves, but if you play on computer and having trouble getting Faithful Cartographer to trigger, please email us at support(at)hinterlandgames(dot)com . We can take a look at your save file and check if anything is missing or is interfering with the achievement.
  14. Feat Progress Gone

    Thanks BigWill079. We'll keep an eye out for similar issues or problems that could potential affect badge progress. If you notice anything like this again, please let us know!
  15. Feat Progress Gone

    Thanks for your reply. We've done some digging into conditions that could potentially result in lost badge progress. Do you use a cloud service of any kind to backup game data, such as Steam Cloud Sync? We've had reports in the past of syncing errors resulting in lost progress. In theory this shouldn't happen, but if you think this might be the cause and don't require the Cloud to access your games, it might be worth disabling that setting for the time being.