DeathsVisage Posted December 30, 2014 Share Posted December 30, 2014 Good Evening all.First, let me say, the game was working perfectly fine yesterday with out issue.I turned off my monitors, went to bed, and woke up to go to work.I then came home, turned on my monitors and tried to launch the game and this all started.Whenever I launch it from within Steam or from the EXE, Windows comes back with "tld.exe has stopped working."Problem signature: Problem Event Name: APPCRASH Application Name: tld.exe Application Version: 4.5.3.30613 Application Timestamp: 5406f2b0 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.18247 Fault Module Timestamp: 521ea8e7 Exception Code: c0000005 Exception Offset: 000222d2 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 98d2 Additional Information 2: 98d22d8e3dbeb5cae6c4346ca36ed691 Additional Information 3: 49c7 Additional Information 4: 49c7d5c9924547431c6b466cf99b7edaI have uninstalled and reinstalled the game. I have verified the local content.I have uninstalled and reinstalled graphics drivers with the latest and greatest.I have updated my chipset drivers.I have uninstalled and reinstalled the VCredirect "Visual C++ Redistribution 2010"I have rebooted multiple times.I deleted my saved game data from "%USERPROFILE%AppData\LocalLow\hinterland"Still to no avail.Any and all help would be appreciated.Thank you for your time.Best Regards,DeathsVisage Link to comment Share on other sites More sharing options...
RJIII Posted December 30, 2014 Share Posted December 30, 2014 have you tried running as administrator?Also are running any security software? Link to comment Share on other sites More sharing options...
DeathsVisage Posted December 30, 2014 Author Share Posted December 30, 2014 Yes, I have attempted running as administrator.I have uninstalled everything except Microsoft Security Essentials. I have even tried disabling protection on it temporarily for testing. Still, failing. Link to comment Share on other sites More sharing options...
RJIII Posted December 30, 2014 Share Posted December 30, 2014 That sucks, I'm sorry brother might be worth it to post the output log it might have some information on why its crashing when you are starting. Instructions to find your output log are here:viewtopic.php?f=56&t=504 Link to comment Share on other sites More sharing options...
FoneBoneJay Posted December 30, 2014 Share Posted December 30, 2014 Check this out...http://www.sevenforums.com/gaming/31342 ... crash.htmlAlso are you running the program from an external HDD?Maybe give this video a try too... Not a PC Xpert but basically this file... ntdll.dll is fucked up. Have to try to replace it, keep the original incase it doesnt fix ur issue.Do a system restore event before hand incase you bork your system. Link to comment Share on other sites More sharing options...
DeathsVisage Posted December 30, 2014 Author Share Posted December 30, 2014 Good point.Here is the start of the output log. Initialize engine version: 4.5.3p4 (80c2d1be1221)GfxDevice: creating device client; threaded=1d3d: no support for this device type (accelerated/ref)D3D9 initialization failedGfxDevice: creating device client; threaded=1d3d11: failed to create D3D11 device (0x887a0004)D3D11 initialization failedD3D9/D3D11 initialization failed, trying OpenGLGfxDevice: creating device client; threaded=1OpenGL: Version: OpenGL 4.3 [4.3.12823 Compatibility Profile Context FireGL 13.352.1019.0] Renderer: AMD FirePro W7000 (FireGL V) Vendor: ATI Technologies Inc. VRAM: 3072 MB (via DXGI)The rest is attached.I have tried pretty much everything on those posts other than wiping and starting again.I had to boot to an ERD Commander disc since ntdll.dll is a file that can only be replaced when the system is not operational. That is something the videos and the posts never tell you.output_log.txt Link to comment Share on other sites More sharing options...
FoneBoneJay Posted December 31, 2014 Share Posted December 31, 2014 So did you fix your issue? and the fix was....? Link to comment Share on other sites More sharing options...
DeathsVisage Posted December 31, 2014 Author Share Posted December 31, 2014 No, the issue still persists. I still get the error whenever I launch the game. Link to comment Share on other sites More sharing options...
RJIII Posted December 31, 2014 Share Posted December 31, 2014 The output log has some info for sure but at this point the Devs are going to have to look at it. Everybody is out for the holidays right now but I will try to bring it to their attention when the new year starts. Link to comment Share on other sites More sharing options...
RJIII Posted January 3, 2015 Share Posted January 3, 2015 Looking over your debug log I see that all the files are in a folder called Windows\syswow64 on my machine everything is in the Program Files (x86) folder. Did you perhaps install a 32bit application before installing the long dark and steam defaulted it to the syswow64 folder? Link to comment Share on other sites More sharing options...
DeathsVisage Posted January 3, 2015 Author Share Posted January 3, 2015 Yes, they are in the steam install directory. Steam is installed to the x86 directory.I have found the issue, or at least it is working now. There was a program that was silently installed by AMD/ATI call raptr with the driver and software suite.I have since uninstalled that and I am able to play again. Such an odd odd thing. The program was supposed to optimize graphical settings and it broke everything for me.Thank you for your time and urgency to this matter. I do greatly appreciate the game and all the hard work that has been put into it thus far! Link to comment Share on other sites More sharing options...
RJIII Posted January 3, 2015 Share Posted January 3, 2015 Glad we could help, and thanks for including your solution as somebody might run into it future.Enjoy :] Link to comment Share on other sites More sharing options...
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