Ape88 Posted February 7, 2017 Share Posted February 7, 2017 I've been having a lot of issues where the system stops registering that I own the game in the middle of a playthrough and absolutely refuses to allow me to play and I'm trying to determine whether this is due to my system being a POS, Internet being a POS, XBOX Live being a POS, or something wrong with the game itself. Link to comment Share on other sites More sharing options...
Fuarian Posted February 10, 2017 Share Posted February 10, 2017 Are you playing on the account in which you did not buy the game? That could be the issue. Link to comment Share on other sites More sharing options...
Patrick Carlson Posted February 10, 2017 Share Posted February 10, 2017 This is an unusual issue -- moving it to the Xbox subforum. @Ape88 Are you or have you experienced this with any other games? Link to comment Share on other sites More sharing options...
Support Posted February 10, 2017 Share Posted February 10, 2017 If the Xbox is giving you errors about game ownership your best course of action is to contact Microsoft. It sounds like something is wrong with the entitlement on the account/Xbox. You can get support from Microsoft here: http://support.xbox.com/en-CA/contact-us Link to comment Share on other sites More sharing options...
Ape88 Posted February 10, 2017 Author Share Posted February 10, 2017 1 hour ago, Patrick Carlson said: This is an unusual issue -- moving it to the Xbox subforum. @Ape88 Are you or have you experienced this with any other games? I don't normally play other games (except for Minecraft on the Xbox One, as titles are still usually pretty expensive and I do own a 360 as well, but I haven't had that specific message come up for Minecraft or any of the Games with Gold downloads I've accumulated. I was just trying to determine first if any other Xbox players were having the same issue, but it seems either no one else is or I'm a severe minority. 1 hour ago, Support said: If the Xbox is giving you errors about game ownership your best course of action is to contact Microsoft. It sounds like something is wrong with the entitlement on the account/Xbox. You can get support from Microsoft here: http://support.xbox.com/en-CA/contact-us I will do that and see what they say. I'll get back to you fine folks with whatever I find out from them MS support. Thanks, @Patrick Carlson and @Support Link to comment Share on other sites More sharing options...
Karzee Posted February 11, 2017 Share Posted February 11, 2017 I occasionally get the message asking me if I own a particular downloaded game, although I haven't with The Long Dark. Try this: http://support.xbox.com/en-GB/xbox-one/store/insert-disc-purchase-digital Link to comment Share on other sites More sharing options...
JAFO Posted May 27, 2017 Share Posted May 27, 2017 On 2/11/2017 at 5:50 AM, Ape88 said: I'll get back to you fine folks with whatever I find out from them MS support. How did you go with this? Link to comment Share on other sites More sharing options...
Ape88 Posted May 27, 2017 Author Share Posted May 27, 2017 3 hours ago, JAFO said: How did you go with this? Microsoft's solution is to restart the system... However, it happens less often now that my internet connection is more reliable. Link to comment Share on other sites More sharing options...
JAFO Posted May 27, 2017 Share Posted May 27, 2017 38 minutes ago, Ape88 said: Microsoft's solution is to restart the system... <chuckle> Now why doesn't that surprise me? Link to comment Share on other sites More sharing options...
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