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  1. Hi @Max21, we've responded to your email and will continue to follow up there moving forward. As a heads up, it is against our Forum Community Guidelines to "bump up" topics and "backseat moderate." As we've shared before, we are a very small team and have a lot of tasks on hand. Please be patient with us.
  2. Admin

    MY WISH LIST

    No need to be rude or unkind here. Everyone has a right to express their desires/wishes. These can be very subjective. Consider taking a kinder approach to other players wishlists.
  3. Sorry to hear you've encountered this issue. The best way for the team to support you with this is to submit a ticket at our Support Portal: hinterlandgames.com/support
  4. Hello players, We have just updated THE LONG DARK to version 2.27, build 127976. This is a Hotfix to THE LONG DARK and THE LONG DARK: SURVIVAL EDITION and contains fixes for issues introduced with our Part Four release. **Spoilers Below** Update Details ADJUSTED REQUIREMENTS TO START ‘BURIED ECHOES’ TALE Players no longer need to complete SIGNAL VOID in the same run as they intend to attempt BURIED ECHOES. Instead, so long as you’ve completed SIGNAL VOID in another Survival game – and obtained the Badge for completing it – you can begin BURIED ECHOES in any new or existing run. NEW CUSTOM EXPERIENCE SETTING FOR SCURVY We’ve added an additional option in the Custom Experience. Players can now choose to play with or without Scurvy, or even set it to a high rate for a more punishing experience with the 'Scurvy - Vitamin-C Drain Rate' option. Bug Fixes This Hotfix includes fixes for the following issues: CRASHES Fixed an issue where players would encounter a -988 or -998 error code and fail to launch THE LONG DARK on Epic Games. Fixed an issue where attempting to swap from the WINTERMUTE to Survival menu on Mac Epic Games would result in closing the application instead. GAMEPLAY, UI, CONTROLS Fixed an issue in the Mystery Lake Camp Office where the Survivor could become stuck beneath the stairs. Fixed an issue which caused a notable frame rate drop near the Cannery in Bleak Inlet. Adjusted Chemical Hazard territory to better match the visual representation of their boundaries. Fixed an issue which could cause the player to rotate 90 degrees upon transitioning to a new location while hauling a Travois. Fixed an issue where attempting to Harvest undressed Wildlife with Bare Hands and a lit Torch equipped caused the Survivor to stow the Torch while still lit. Fixed an issue which made it difficult to find a valid location to place a Rock Cache. Fixed an issue which caused Carcasses to cease defrosting when being Harvested near a Campfire. Fixed an issue where the Survivor would teleport to the surface above them when crouching and Harvesting in specific locations. Fixed an issue where players would be unable to equip the Respirator from their Backpack after picking up a fresh Canister. Added a message to better indicate when a Carcass cannot be Harvested with Bare Hands prior to being dressed. Fixed an issue where Coal could spawn in an unreachable location in the transition Cave from Mountain Town to Mystery Lake. Fixed an issue where players were unable to transfer stacks of items to a Container if the stack weighed more than the remaining capacity of the Container. Fixed an issue where the Travois could fall beneath the terrain if left on a steep slope when transitioning to and from an interior or Region. Fixed an issue where the text explaining what a Skill Book will improve was misplaced in the Inspect user interface. Fixed an issue which could cause a 'Failed to Load Save' error after using the Respirator. Fixed an issue where items on Benches would be left floating after breaking them down. Fixed an issue where the Langston Mine Keys were not included in Journal > Collections > Mementos. Fixed an issue where debug text could be seen when hovering the transition icon to Zone of Contamination from the Transfer Pass Map. Fixed an issue where the cave transition to Zone of Contamination from Forsaken Airfield was labeled 'To Transfer Pass'. Fixed an issue where debug text could be seen on the Harvesting interface when interacting with a Poisoned Wolf Carcass that was 50% or more frozen. Fixed an issue where Survivor-held light sources would not deteriorate when Harvesting a Carcass. Fixed an issue where Survivor Condition would not deteriorate when Harvesting a Carcass. Adjusted Harvesting of Rabbits and Ptarmigan to allow for Bare-handed Harvesting at the cost of a small percentage of meat. Fixed an issue where no idle animation would play in the Harvesting user interface when interacting with certain Carcass types. Fixed an issue where some canned beverages could not be reached on the floor of a vehicle interior. Fixed an issue where the Survivor would be placed too far from the ladder when transitioning into the Prepper Cache in Bleak Inlet. Fixed an issue where the Travois would become stuck in a 'Loaded' state if the player selected 'Drop All' while water was stored in the Travois. Fixed an issue in Zone of Contamination where the Survivor was unable to pick up a Knife sticking out of a tree. Fixed an issue which could result in multiple Vaughn's Rifles spawning in Carter Hydro Dam. Fixed an issue where certain Books could not be interacted with in the Zone of Contamination. Reduced the damage dealt to Insulated Flasks from Survivor falls. Increased the Condition of Chemical Boots. ART & ENVIRONMENTS Adjusted the Simple Lure and Fishing Lure to remove some hard edges from the model. Updated the Dress Shirt to address inconsistencies and visual issues between the inventory and in-world models. Fixed multiple locations in the Zone of Contamination where snow piles could be seen fading in and out as the Survivor approached and retreated. Fixed an issue where shadows could pop in and out on door handles in the Concentrator building depending on the Survivor's position. Fixed an issue where lift cables were missing from the exterior of the Concentrator building. Fixed multiple visual issues where items and terrain could be found floating or intersecting with each other within the Langston Mine. Fixed an issue where a concrete barrier in the Zone of Contamination could shift to a new location as the Survivor approached it. Fixed an issue with Rope spawn orientation that could result in the model oriented stiffly against walls. Fixed a visual issue with the Security Chief's Remains, allowing players to see through the back of the model from the eye sockets. Fixed an issue where the entrance to the Langston Mine could be seen clearly through inclement weather. Fixed an issue which caused a visual mismatch between what the player would see prior to exiting from the main entrance of the Langston Mine, compared to what they saw once they had exited. Fixed an issue which resulted in some items being offset from trees they should be resting on in Hushed River Valley. Fixed an issue which made it difficult for the Survivor to move onto the platform above the waste pool in Langston Mine. Fixed an issue which caused a jarring visual mismatch between trees seen within the transitional cave to Forsaken Airfield and those after exiting the cave. Adjusted the pit in the cave transition from Airfield to Zone of Contamination to better communicate it shouldn't be entered. Adjusted the pit beneath the rickety bridge in Langston Mine so Torches and Flares can no longer be seen when they hit the bottom. Fixed an issue in Zone of Contamination where Burdock Bushes intersected with nearby rocks. Fixed an issue which could result in the 'Security Chief's Log' being completely unlit when picked up and read. Fixed an issue where a shadow was incorrectly projected from the door of a Medical Locker in the Concentrator building. Adjusted the lighting effects of Survivor held light sources on both sides of the chute transition in Langston Mine for better consistency. Adjusted the chute in Langston Mine to make movement through this area easier. Fixed an issue where a cardboard box could be seen intersecting a minecart in the Concentrator building. Fixed an issue where a pallet could be seen intersecting a handrail in the Concentrator building. Fixed an issue with terrain in the Forsaken Airfield to Zone of Contamination cave transition which resulted in gaps through which the player could see out of bounds. Fixed multiple locations in Desolation Point where Old Man's Beard was not correctly connected to trees. Fixed an issue where a clipboard could be found intersecting a console in the Concentrator building. Fixed an issue where Wildlife could spawn or climb into a tree. Fixed an issue in Zone of Contamination where the Trainyard building would change its level of detail too abruptly, making it look like parts of the interior were appearing and disappearing. Fixed an issue in Zone of Contamination where the preplaced beds in Scaffolder's Hideout intersected with the ground. Fixed an issue in Zone of Contamination where weather effects would not render outside while within the Forgotten Exploration tunnel. Fixed an issue which resulted in a slight light source emanating from the Survivor while inside the Forgotten Exploration tunnel. ANIMATION Fixed an issue where the Survivor's thumb could intersect with the Flashlight while held. Fixed an issue where the Survivor's hand would clip through the Elevator Crank when removing it from an Elevator. Fixed an issue where the Survivor's hands could intersect with an Interview Transcript clipboard when interacted with. Adjusted the Travois pickup animation to be smoother and reduce player disorientation. Adjusted Wolf Harvesting animations to look more polished. Fixed an issue where a Wolf Carcass could shift slightly when the Survivor bent down to begin Harvesting. Fixed an issue with Rabbit Carcasses that resulted in a lump on the model when held in the Survivor's hands for Harvesting. Fixed an issue with Doe Carcasses which resulted in the Harvesting animation being offset. Fixed an issue where Moose would not gracefully transition to their death pose after falling to the ground. Fixed an issue where using a Hunting Knife on a Doe would cause a short animation jolt on initiation. AUDIO Adjusted which audio tracks could play while inside the Langston Mine, preventing calming music from playing in a decidedly unsafe location. Fixed an issue which caused wind ambience in the Main Menu to sound slightly tinny. Fixed an issue which caused too much reverb when near the pit of the Langston Mine in Zone of Contamination. Adjusted sound effects when climbing the rope in the Elevator of Langston Mine to better match the environment. Fixed an issue which caused snow footstep sound effects on the wooden bridge from the Concentrator to the locked Langston Mine gate. Fixed an issue in which voice-overs could be preemptively cut off when interacting with multiple items which would cause a voice-over to begin. Adjusted the Misophonia filter to include footsteps through Chemical Hazard Zones. Fixed an issue which caused Misophonia triggering sounds to play through reverb effects. Fixed an issue which caused snow footstep sound effects on the concrete floor of the Concentrator building entryway. Adjusted the audio of items thrown into bottomless pits so they can no longer be heard. Summary & Reporting Issues Thank you for reading. If you encounter issues with the game, please report them to our Support Portal at hinterlandgames.com/support. If you would like to provide feedback or discuss your experiences with the game, with the development team, or other players; please post your feedback in the Official Forums: hinterlandforums.com/forums. If you encounter a crash or issue with the game post-update, please contact us as we can often help players address their issues, and we always strive to! This is more productive than jumping to a negative review. Please remember that Hinterland is a small independent developer. Our Support Team strives to respond to all reports as quickly as possible, but as you can imagine, releases are our busiest time. We appreciate your patience, and please know the team is looking into your issues and we will resolve them as soon as we can. Unfortunately, we are not able to follow-up with every individual report that is submitted. But we appreciate them all. Many thanks for your support. ### END OF ANNOUNCEMENT ###
  5. Accepting the Forum Rules is part of the registration process. If you did not read them fully, please review them here as soon as possible. Swearing is indeed against our rules and guidelines.
  6. The Hinterland team wishes everyone a safe and happy holiday season and all the best for the new year ahead! Hinterland will be closed starting today for our annual studio winter break. Support and community responses will be minimal during this time and should resume regular business hours on Jan 8th. Happy Holidays! If you are experiencing a technical issue, please submit a ticket at thelongdark.com/support. This helps us track the volume and severity of issues, and helps us keep a more accurate record for the future. Social_1920x1080_ compressed.mp4
  7. This is specific to Switch console version of TALES FROM THE FAR TERRITORY.
  8. Hello Survivors, Just a quick message to bring the end of the year to a close. In my November Dev Diary and in the recent update video for TALES FROM THE FAR TERRITORY, Part Four, I promised to post one last message before the end of the year, and that it would include an Episode Five teaser. So today I’m happy to share the title reveal for Episode Five: THE LIGHT AT THE END OF ALL THINGS is the final episode of WINTERMUTE, our story mode, and it brings to a conclusion the story of Mackenzie and Astrid, the hard case, Perseverance Mills, and the mysterious aurora. You’ve waited many years for this, and we’re excited to get to the point where we can share this last, most ambitious episode of the story to date. It won’t be the end of THE LONG DARK, but it’ll be the end of this major arc of the story. Episode Five is slated for release in late 2024, so we won’t be saying too much more about it in the near-term, but expect us to release more details over the course of next year in the lead up to launch. A couple more things while I have your attention… We haven’t had much news to share about the Switch version of TALES FROM THE FAR TERRITORY to date. I want to assure you that the team is working on this, and our current goal is to release it — with Parts One to Four, and all the free updates included with those Parts — by the end of April 2024. After that, Parts Five and Six of TALES will likely trail the other platforms by up to a month, based on the 4-week minimum certification time required by Nintendo. We’ll share more details about how that’s going some time in February. And finally, a small reminder that Hinterland will be closed for winter holidays from December 22nd to January 8th, to give the team a chance to rest up for the year ahead. Please note that community and support folks will still be monitoring our various channels, but that response times will be reduced over the holidays. So please be patient when reporting bugs or issues to our Support portal, or in our forums or social channels. On behalf of the entire team at Hinterland, I wish you a safe and happy winter holiday with your loved ones. And all the best for 2024. Our thoughts are particularly with those members of our player community who are living through hardship and suffering this season, in many different parts of the world. Until next year! – Raphael
  9. Seems like this topic has run its course, so we're locking this thread. You're more than welcome to continue discussing Part Four content in the appropriate TALES subforum. Please remember to avoid assumptions and guessing. Keep your thoughts, opinions, and views constructive and positive. As another reminder, there is a lot of information that has been covered in the latest Dev Diary as well. Thank you
  10. Hello players, We have just updated THE LONG DARK to version 2.26, build 126828. This is a Hotfix to THE LONG DARK and THE LONG DARK: SURVIVAL EDITION and contains fixes for issues introduced with our Part Four release. **Spoilers Below** Known Issues The team is currently aware of the following issues in the game. If you encounter one of these issues, there is no need to report it to the Support Portal. When starting a new Custom Survival game, Scurvy will be active if ‘Start Gear Load Out’ is set to anything but ‘Very High’. When switching to a fresh Canister with the Respirator and a lit light source equipped, the light source will temporarily extinguish. When placed in areas with steep inclines, the Travois can fall under the ground layer and become unreachable after the player transitions to or from an interior. Players will be unable to transfer stacks of items to a Container if the stack weighs more than the remaining capacity of the Container. Sometimes players will be unable to equip the Respirator from their Backpack. The Respirator can still be equipped through the Radial Menu, under the “First Aid” option. Bug Fixes This Hotfix includes fixes for the following issues: CRASHES Fixed an issue where entering or exiting the Langston Mine in the Zone of Contamination from any entrance could result in a crash on Xbox and Playstation. Fixed a rare crash which could occur when interacting with the Security Chief's remains during the completion of the Buried Echoes Tale. GAMEPLAY, UI, CONTROLS Fixed an issue where time spent in the Langston Mine portion of the Zone of Contamination was not reflected in the Survivor's Journal > Stats. Fixed an issue where the Insulated Flask would never be damaged during Struggles. Adjusted Vitamin C content in Fish, so fish of the same species provide more consistent values. Fixed an issue where Polaroids in the Zone of Contamination would not reveal their associated Vista location when picked up. Fixed an issue where Bears would not spawn in multiple locations where they normally should. Fixed an issue where after a Bear Struggle, notifications for new Afflictions would not appear. Fixed an issue where the Buried Echoes Badge would not appear on-screen upon completing the Tale. Fixed an issue where Broth could not be consumed and displayed no Calorie value.. Fixed an issue where Broth was no longer needed to Craft Recipes which should require it as an ingredient. Fixed an issue where Broth weighed twice as much as intended. Fixed an issue where Poisoned Wolf Carcasses could disappear after Harvesting them. Fixed an issue where exiting the First-Person Harvest UI for Rabbits or Ptarmigans caused the Carcass to disappear. Fixed an issue where some containers could not be searched in the Langston Mine. Fixed an issue where the Respirator could lose Condition and and in some cases be found in a Ruined state. Fixed an issue where some randomly spawned corpse and container locations would reset or double upon entering and exiting the Concentrator Building in Zone of Contamination. Fixed an issue where the camera could temporarily dip underground when interacting with a Timberwolf Carcass. ART & ENVIRONMENTS Fixed an issue where Travois trails would disappear upon entering and exiting an interior. Fixed an issue where Chemical Hazards would change their level of detail too abruptly, making it look like parts of the pool were appearing and disappearing. Adjusted the tank rail car to better visually match other rail cars. Fixed an issue where a portion of the ceiling in the Langston Mine could appear and disappear based on the Survivor's location. Fixed multiple locations in the Langston Mine where the player could force themselves into terrain, resulting in being able to see out of bounds. Fixed an issue in the Zone of Contamination where the player could climb out of bounds and become stuck. Fixed an issue where pipes could be seen intersecting through the wall in the main entrance to the Concentrator Building. Fixed an issue with an exit door inside the Concentrator Building, which resulted in a seam through which the player could see out of bounds. Fixed multiple issues with terrain in the Langston Mine which resulted in gaps through which the player could see out of bounds Fixed multiple issues where terrain and objects intersected in the main entrance to the Concentrator Building. Fixed an issue where collision was missing from a wall in the Concentrator Building, allowing players to fall out of bounds. Fixed multiple issues in the Zone of Contamination to Airfield transition cave where missing or misplaced terrain could allow the player to see out of bounds. Fixed an issue where a toxic barrel could be found suspended mid-air in the Zone of Contamination. Fixed multiple issues in the Langston Mine which could cause the player to become stuck. Fixed an issue which caused a Toxic Gas warning sign to appear and disappear based on the Survivor's location. ANIMATION Fixed an issue where sometimes when Harvesting a Timberwolf with a Knife, the Knife would be missing from the Survivor’s hand. AUDIO Fixed an issue where the sound effect of turning off a Flashlight was delayed. Fixed an issue where Chemical Hazard ambience and audio would trigger at incorrect times. Fixed an issue where Canisters provided no audio feedback when picked up, dropped, or moved to and from the inventory. Fixed an issue where ambient audio suppression was never disabled after listening to Foreman's Site Report Collectables. Fixed an issue where no sound effects would play when automatically reloading a Canister. Summary & Reporting Issues Thank you for reading. If you encounter issues with the game, please report them to our Support Portal at hinterlandgames.com/support. If you would like to provide feedback or discuss your experiences with the game, with the development team, or other players; please post your feedback in the Official Forums: hinterlandforums.com/forums. If you encounter a crash or issue with the game post-update, please contact us as we can often help players address their issues, and we always strive to! This is more productive than jumping to a negative review. Please remember that Hinterland is a small independent developer. Our Support Team strives to respond to all reports as quickly as possible, but as you can imagine, releases are our busiest time. We appreciate your patience, and please know the team is looking into your issues and we will resolve them as soon as we can. Unfortunately, we are not able to follow-up with every individual report that is submitted. But we appreciate them all. Many thanks for your support.
  11. We received your email and will respond soon. We are a small team and wear many hats. Thank you for your patience.
  12. Hello Survivors, Friendly reminder to use the “Spoiler” tag and the “Hidden Text” option when sharing your messages and experiences as you play-through the new Expansion. Please help make the play-through experience for other players spoiler free. Thank you
  13. Hello Survivors, Friendly reminder to use the “Spoiler” tag and the “Hidden Text” option when sharing your messages and experiences as you play-through the new Expansion. Please help make the play-through experience for other players spoiler free. Thank you
  14. We’re aware of some new bugs and the team is working hard to address them. Please refer to the Release Notes that are mentioned in our latest update https://bit.ly/3Rt1weR, as they include other Known Issues that will be addressed ASAP. If you are experiencing something new, not listed in the Known Issues list, please submit a support ticket here: http://hinterlandgames.com/support