Saved Game disappeared


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Hi InfurlteTurtles, thanks for your post. Are you missing any other save or profile information? 

Can you tell us when the last time you played these saves was?

If you haven't done so recently, we recommend doing a full power-cycle of your console. This should help flush any lingering system issues and prompt your local save folder to re-synchronize with the Cloud.

  1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds. (This step resets the power supply.)
  3. Plug the console power cable back in.
  4. Press the Xbox button  on your console to turn on the Xbox One.
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