Tjd

Game not loading after recent update

2 posts in this topic

Once update was installed I go to play and it boots me back to home screen of Xbox. I figured they will fix whatever is going on, I’ve been trying for last few days to play, tried uninstalling everything including saved games and restarting xbox.... still nothing.... this is really aggravating... 

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Hi @Tjd, are you still having trouble launching the game on your Xbox One?

If you haven't done so yet, try doing a full power-cycle of your console. This should help flush any lingering errors that could interfere with the game.

  1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds. ( This step resets the power supply. )
  3. Plug the console power cable back in.
  4. Press the Xbox button  on your console to turn on the Xbox One.

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