Xbox won't read TLD disc...

[Tago]

Hey... I just got a new copy of the long dark 2days ago @ my local GameStop and it won't install to my system... Is there a disc replacement policy or anything of that nature... Would really like to play your game

 Thanks.

P.S I've tried everything.

 

[Support]

Hi Tago, thanks for your post. We don't handle purchases directly so we're not able to assist with refunds or exchanges, but if you're having trouble installing The Long Dark, we do recommend power-cycling your console and trying the troubleshooting steps posted here: https://support.xbox.com/en-CA/games/troubleshooting/game-installation-process-stops

If the game still doesn't work and you are unable to resolve the issue with Xbox Support, please contact the store you purchased the game from to look into your options.