dangdude

Constant Crashing

3 posts in this topic

Just to let the dev team know - I got a refund due to 0 response here or to my emails. Pretty poor tbh.

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Hi @dangdude, we're sorry we didn't provide the support you requested! And thank you for following up.

We work to ensure everyone who reaches out for support is responded to and we're not quite sure why we missed your request.  It's possible your messages came in at a busy time and fell through the cracks, but we agree that this is not an acceptable excuse and are reviewing how we do things to ensure this doesn't happen in the future.

We are sad to see you go. If you ever choose to give The Long Dark another try and experience this issue again we would be happy to help troubleshoot this issue.

For anyone seeking help with crashing or freezing, we also have a number of solutions to common issues posted here.

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