collinblaster Posted December 30, 2016 Share Posted December 30, 2016 2 days ago, I started tld (on xbox one) to find the all progress on my feats had been lost and reset to zero, and that my stalker character had been deleted. I don't know what caused this, but I don't want it to happen to anyone else, so hinterlands might want to look into this. Link to comment Share on other sites More sharing options...
Scyzara Posted December 31, 2016 Share Posted December 31, 2016 Moved to the XBox One bugforums. Link to comment Share on other sites More sharing options...
Ape88 Posted December 31, 2016 Share Posted December 31, 2016 Will keep my eye out to see if it happens and how on my system. Link to comment Share on other sites More sharing options...
GorillaDust Posted January 4, 2017 Share Posted January 4, 2017 For the record, I haven't lost a save game or feat progress in any of the recent updates. On XB1. It is possible to lose a save file if you turn off your XB when the game is saving (right after waking up, entering a building, or getting injured). I always wait until the 'saving' icon disappears, then quit to the menu before I turn off the Xbox. Link to comment Share on other sites More sharing options...
Patrick Carlson Posted January 5, 2017 Share Posted January 5, 2017 On 12/30/2016 at 1:07 PM, collinblaster said: 2 days ago, I started tld (on xbox one) to find the all progress on my feats had been lost and reset to zero, and that my stalker character had been deleted. I don't know what caused this, but I don't want it to happen to anyone else, so hinterlands might want to look into this. First step you'll want to try is a full power cycle of your Xbox, instructions here: https://support.xbox.com/en-US/xbox-one/console/power-cycle-console This should re-sync your game with the cloud. Please let us know if this resolves the issue for you. Thanks. Link to comment Share on other sites More sharing options...
Vortex Posted January 5, 2017 Share Posted January 5, 2017 On 12/31/2016 at 8:07 AM, collinblaster said: so hinterlands might want to look into this. First rule of Tech Support is to look at the problem from the users end before assuming it's on the company side. Link to comment Share on other sites More sharing options...
Ape88 Posted January 5, 2017 Share Posted January 5, 2017 11 hours ago, Vortex said: First rule of Tech Support is to look at the problem from the users end before assuming it's on the company side. Nowadays it's reboot first to see if that solves it. Then try any other easy stuff the user can do at home. Especially if it isn't a widespread issue. Link to comment Share on other sites More sharing options...
Vortex Posted January 5, 2017 Share Posted January 5, 2017 2 hours ago, Ape88 said: Nowadays it's reboot first to see if that solves it. Then try any other easy stuff the user can do at home. Especially if it isn't a widespread issue. That is no different from what I said. Both your points happen from the users end. Link to comment Share on other sites More sharing options...
Ape88 Posted January 8, 2017 Share Posted January 8, 2017 Hehe, sorry Vortex. I've been sick and must have read your post wrong. LOL! Link to comment Share on other sites More sharing options...
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